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Zabedah5E90
Participant
August 3, 2021
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  • August 3, 2021
  • 1 reply
  • 297 views

Please check my id.. i have subscribed but still showing as a free user.. urgent!

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    1 reply

    Ria Tagra
    Ria Tagra
    Inspiring
    August 3, 2021

    Hi @Zabedah5E90 

     

    Sorry for the delayed response. We need a bit more information from your side. I checked the your ID via which you logged in to community. We were not able to see any subscription attached to this one. Would you mind sharing your another Adobe ID (if any) via Private message to check your account in order to validate your subscription status.

    Note: This is a public forum, please do not share personal information here.

     

    For sending a private message follow the below steps:

    1. Tap my name beside my profile picture.
    2. Tap send a message.
    3. Write your message and tap send.

    We will be waiting for your response.

     

    Regards

    Ria

     

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