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Hannah98BC
Participant
October 31, 2020
Question

Subscribed but cannot use all premium

  • October 31, 2020
  • 2 replies
  • 420 views

Hi can you please help me.I'm paying monthly fee but I cannot access all of the premium features of this app. This is really dissapointing!!!

This topic has been closed for replies.

2 replies

R
Adobe Employee
Rishabh Singla
Adobe Employee
November 2, 2020

Hi Hannah98BC,

 

Please try restoring your purchase. You can tap on the human icon on the top right of your home screen. Then click on Subscriptions. Here you can then click on 'Restore purchase'.

    ls_rbls
    Community Expert
    ls_rblsCommunity Expert
    Community Expert
    November 1, 2020

    I would say to contact Adobe Customer care directly.

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