Subscribed but cannot use all premium

Forum|Forum|5 years ago
October 31, 2020
2 replies
430 views

Hi can you please help me.I'm paying monthly fee but I cannot access all of the premium features of this app. This is really dissapointing!!!

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R

Rishabh Singla

Adobe Employee

Hi Hannah98BC,

Please try restoring your purchase. You can tap on the human icon on the top right of your home screen. Then click on Subscriptions. Here you can then click on 'Restore purchase'.

ls_rbls

Community Expert

I would say to contact Adobe Customer care directly.

Technical Generalist

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