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Participant
November 8, 2021
Question

Subscribed but unable to access premium features on Adobe Acrobat

  • November 8, 2021
  • 1 reply
  • 664 views

product: Adobe Acrobat PDF

platform: iPad Pro, iOS 15.0.2 (19A404)

 

This topic has been closed for replies.

1 reply

Ria Tagra
Inspiring
November 8, 2021

Hi @AMIRUL SAFUAN5CC8 

 

Thankyou for reporting this to us. Please try to restore your subscription once using the below steps.

1. Tap on profile icon.

2. Tap on subscription.

3. Tap on restore purchase.

For more information try: https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#cancel-a-subscription

 

Let us know how it works on your end. We are also looking into this issue. We will get back to you with an update as soon as possible.

 

Regards 

Ria

Participant
November 8, 2021
Sent from my iPad