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Participant
August 17, 2022
Answered

Subscription

  • August 17, 2022
  • 1 reply
  • 360 views

Hello! 
I've paid for subscription, but it do not work at all! 
it still asks me to pay again. What should I do! 
Anastasiia 

This topic has been closed for replies.
Correct answer S_S

Hello Anastasiia,

 

I hope you are doing well. I am sorry for your experience with the Acrobat Reader Mobile subscription.

 

I checked your account details with the community's registered email address and could not find any active subscription.

 

Could you share the details of your purchased subscription with me so that I can investigate further?

 

Thanks,

Souvik.

1 reply

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
August 18, 2022

Hello Anastasiia,

 

I hope you are doing well. I am sorry for your experience with the Acrobat Reader Mobile subscription.

 

I checked your account details with the community's registered email address and could not find any active subscription.

 

Could you share the details of your purchased subscription with me so that I can investigate further?

 

Thanks,

Souvik.