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Participant
August 17, 2022
Answered

Subscription

Hello! 
I've paid for subscription, but it do not work at all! 
it still asks me to pay again. What should I do! 
Anastasiia 

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Souvik Sadhu
Souvik SadhuCorrect answer
Legend
August 18, 2022

Hello Anastasiia,

 

I hope you are doing well. I am sorry for your experience with the Acrobat Reader Mobile subscription.

 

I checked your account details with the community's registered email address and could not find any active subscription.

 

Could you share the details of your purchased subscription with me so that I can investigate further?

 

Thanks,

Souvik.

1 reply

Souvik Sadhu
Souvik SadhuCorrect answer
Legend
August 18, 2022

Hello Anastasiia,

 

I hope you are doing well. I am sorry for your experience with the Acrobat Reader Mobile subscription.

 

I checked your account details with the community's registered email address and could not find any active subscription.

 

Could you share the details of your purchased subscription with me so that I can investigate further?

 

Thanks,

Souvik.

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