Subscription

I cancelled my subscription for Adobe premium the same day I started it but I was still charged after my 7 day trial!?!?!!

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Correct answer S_S

Hi @Dale28179389hfjs,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

I checked your account and saw the subscription that you opted for is monthly-based.

The 7-day free trial is applicable only if you opt-in for the yearly subscription and not monthly.

Hope this clarifies the point.

-Souvik.

Correct answer

Community Manager

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

I checked your account and saw the subscription that you opted for is monthly-based.

The 7-day free trial is applicable only if you opt-in for the yearly subscription and not monthly.

Hope this clarifies the point.

-Souvik.

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