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Participant
Feb 28, 2023 6:38 AM UTC
Answered

Subscription

When I try an restore my subscription it says it has been cancelled or expired but my subscription doesn't expire until March 3rd

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Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Feb 28, 2023 6:02 PM UTC

Hi @Ashanta28627450svr4,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

I checked your account with the email address registered on the community, and the subscription shows as canceled. If you see otherwise, please share a screenshot with us so we can check further and provide you with a suitable resolution.

 

Look forward to hearing from you.

 

-Souvik.

1 reply

Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Feb 28, 2023 6:02 PM UTC

Hi @Ashanta28627450svr4,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

I checked your account with the email address registered on the community, and the subscription shows as canceled. If you see otherwise, please share a screenshot with us so we can check further and provide you with a suitable resolution.

 

Look forward to hearing from you.

 

-Souvik.

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