dora309676539bk9

Participant

質問

Subscription

Forum|Forum|3 years ago
July 9, 2023
返信数 1.
235 ビュー

I'm trying to cancel my subscription and get my money refunded

Install update and subscribe

このトピックへの返信は締め切られました。

Renjith309801732ci5

Participant

I was under trial period for a week and my bank account got debited annual subscription fee of Rs.2599 twenty-four hours before the the trial period end, without me getting any information on the same. Now, I am behind getting money back, for a week. This is unfair.

Legend

Hello @dora309676539bk9 @Renjith309801732ci5,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more: Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.