Answered
Subscription
I do not have a subscription to adobe but yet I've been charged 4 months straight I cancelled the trial the same day December 6 2023 so why am I still being charged? I have a list of subscriptions and adobe is not on it.
Souvik SadhuCorrect answer
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Feb 14, 2024 7:20 AM UTC
Hello @Donald35310310mn5g,
I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.
Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.
You may refer to the below links for more.
For Android
Our help article to learn more: Subscription Services — Acrobat for Android Help (adobe.com)
Initiate refund from the store: Request a refund on Google Play - Google Play Help
For iOS
Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)
Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.
Let me know if this helps.
Thanks,
Souvik.
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