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Participant
February 22, 2024
Answered

Subscription

  • February 22, 2024
  • 1 reply
  • 245 views
  • I want to renew my subscription, but all the cards have used so far keeps been rejected 
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Correct answer S_S

Hi @Oluwakemi33577342mpnz,

 

Hope you are doing well. Sorry for the experience!

 

Do you see any error messages when trying to use a card? When trying to purchase a mobile subscription, it is managed by the respective AppStore on your device.

 

I would suggest checking in with the AppStore support team for better assistance.

 

-Souvik

1 reply

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
March 19, 2024

Hi @Oluwakemi33577342mpnz,

 

Hope you are doing well. Sorry for the experience!

 

Do you see any error messages when trying to use a card? When trying to purchase a mobile subscription, it is managed by the respective AppStore on your device.

 

I would suggest checking in with the AppStore support team for better assistance.

 

-Souvik