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Participant
April 1, 2025
Answered

Subscription

  • April 1, 2025
  • 1 reply
  • 160 views

I want to cancel my subscription, I subscribed last year on my android which is currently broken. I still have access on my adobe account on apple but can't cancel the subscription, the annoying part is it sends me to google play store to cancel it, but there's no existing subscription there, I'm feeling scammed by acrobat.

Correct answer Amal.

Hi there

 

Hope you are doing well and thanks for reaching out. 

 

I have shared your details with our billing team internally to review your account and cancel the active subscription.

 

Once they will cancel the plan, you will be notified by email.

Thanks for your patience so far.

 

 

 

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
April 1, 2025

Hi there

 

Hope you are doing well and thanks for reaching out. 

 

I have shared your details with our billing team internally to review your account and cancel the active subscription.

 

Once they will cancel the plan, you will be notified by email.

Thanks for your patience so far.