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elvina_2358
Participant
September 10, 2025
Question

Subscription

  • September 10, 2025
  • 1 reply
  • 64 views

I used the free adobe acrobat app for a week and later wanted to subscribe for a month, but they wrote off money from my account for a year. I was denied a refund through the App Store app. I don't know how to get my money back ( 

1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
September 10, 2025

Elvina, I am sorry, but I don't show any active or recent subscriptions from Apple or Adobe under the account you used to post to this public discussion forum. Please make sure you are signing in under the account you used to make your purchase, if you have questions about the services or costs involved. ^JW

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