Subscription can’t be restored

Question

When attempting to use Adobe reader premium functions like combine .PDFs I get an error saying I need to subscribe. However when I go to subscribe it says that I'm already subscribed. When I close that windo it just says unknown error and shuts down. A bit useless, there's no workaround trying to cancel subscription and re start it either.

Harsh Vardhan Pareek · Answer

Hi @Alec23454170lw4m

To use your subscription, you have to sign in with the same email, which was used to buy the subscription. Here is a help document to view your subscription.

https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html?#viewing-your-subscriptions

Thanks,

Harsh

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