Subscription cancellation

Forum|Forum|8 months ago
June 5, 2025
1 reply
251 views

I am getting charged $28.99 per month and when I go into my manage subscriptions on my iPhone there is no adobe subscription.

this has been happening since March, how can I stop these payments?

Cancel subscription

R

regan_3166Author

Participant

Ok so I went to delete my account and it said couldn't without cancelling my subscription which I never knew I had. Anyway it took me to the correct section to delete it.

A

Anshul_Nautiyal

Community Manager

Hi @regan_3166,

Thank you for reaching out.

Upon checking, we found that there was previously an active Acrobat Pro subscription associated with the Adobe ID you used to post this query. Please note that the charges you were receiving were for this subscription.

As the plan has now been canceled, you should be able to proceed with deleting your account. You can follow the steps outlined in the following guide to delete your Adobe account:
https://adobe.ly/456A8Lb

If you encounter any issues during the process, feel free to contact us for further assistance.

Regards,
^AN

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