Subscription not working

Question

Says I'm a free user but I bought the subscription and it won't work?

Souvik Sadhu · Answer

Hello Aaron,

I hope you are doing well. I am sorry for your experience with the Acrobat Reader Mobile subscription.

I checked your account details with the community's registered email address and could not find any active subscription.

Could you share the details of your purchased subscription with me so that I can investigate further?

Thanks,

Souvik.

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