Subscription not working

Forum|Forum|1 year ago
June 16, 2024
1 reply
389 views

I paid for my subscription in January and it's supposed to work til next year January but myadobe is asking me to pay again.

Edit and export
Cancel subscription
PDF forms
Create PDF

This topic has been closed for replies.

Amal.

Community Manager

Hi @Customer3807781102pk

I hope you're doing well. My apologies for the delay in getting back to you.

I’ve reviewed the Adobe Account associated with the Adobe ID you’ve used in this community and it appears there are no active subscriptions for Acrobat Premium— all subscriptions are currently inactive or cancelled.

If you have purchased Acrobat Premium using a different email address, please let us know so we can investigate further.

Regards

Amal

Customer3807781102pkAuthor

Participant

Sent from my iPhone

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded