Subscription only working on one device

Question

I have purchased Adobe on my iphone but I can not log into my laptop through same subscription. I have tried troubleshooting some of the recommendations but it asks me to start trial or purchase.

Ria Tagra · Answer

Hi @S-1-1

Hope you are doing well!

Sorry for the delayed response. The fact that you are not able to use that on PC depends on which susbcription you have. May I know which susbscription have you purchased? Acrobat Reader is a free, standalone app with additional premium features that are available when you purchase a subscription. Available subscriptions include Adobe Acrobat Reader premium (in-app purchase), Adobe Acrobat Export PDF, Adobe Acrobat PDF Pack, Adobe Acrobat Standard DC, Adobe Acrobat Pro DC, or Adobe Acrobat DC for Enterprise.

For more help refer to: https://helpx.adobe.com/acrobat/mobile-app-faq.html

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.

Regards

Ria

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