Question

SUBSCRIPTION PROBLEM

Forum|Forum|5 months ago
December 29, 2025
1 reply
133 views

Hello, I purchased a one-year Adobe Acrobat Premium membership. The payment was taken, but my subscription is not showing up. When I try to restore purchases, it gives an error. Can you help me? I have shared the images with you.

Install update and subscribe

Jeffrey_A_Wright

Legend

Mehmet, I am sorry, but I don't show any active or recent subscriptions under the account you used to create this public discussion thread. Please see https://adobe.ly/4axB1Py for assistance with locating your account, which has recent charges and an active subscription. ^JW

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