Subscription problems

Question

I have an active subscription for adobe acrobat reader but in the moment I try to restore it, the app shows the next message and I only have one account, I try by different ways to sign in but I get always the same result.

Jeffrey_A_Wright · Answer

I am sorry, Adrian, but I don't see any active plans, subscriptions, or recent transactions under the account you used to post to this public discussion forum. Please see https://adobe.ly/3LD2Dsl for assistance with locating the account with the recent charge from Adobe. ^JW

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