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Participant
April 23, 2025
Question

Subscription Update!

  • April 23, 2025
  • 1 reply
  • 155 views

I have subscribed to the premium a few hours ago but it has not been updated in the app yet. Why is this so? 

1 reply

Amal.
Community Manager
Community Manager
April 23, 2025

Hi there,

Thanks for reaching out!

I’ve checked the Adobe account associated with the Adobe ID you’re using, and it looks like the payment for your recent subscription hasn’t gone through yet. Please allow a couple more hours and try again later.