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Participant
July 6, 2025
Answered

Subscrition

  • July 6, 2025
  • 1 reply
  • 108 views

Hi .İ canceled my sybscribtion but my money didnt return.Can you please return my money.

Correct answer Amal.

Hi there 

 

Hope you are doing well and thanks for reaching out. 

 

I have checked your Adobe account and found that you have the Acrobat Premium plan, purchased via Apple/iTunes. We do not have full access to manage this account. For cancellation/refund, please reach out to Apple/iTunes support.

 

Hope this information will help.

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
July 7, 2025

Hi there 

 

Hope you are doing well and thanks for reaching out. 

 

I have checked your Adobe account and found that you have the Acrobat Premium plan, purchased via Apple/iTunes. We do not have full access to manage this account. For cancellation/refund, please reach out to Apple/iTunes support.

 

Hope this information will help.