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Edgar276636919m6x
Participant
Dec 21, 2022 5:37 PM UTC
Question

Sugnature issues

Unable to get the signature option anymore; only the initials option. I never had this problem before. I completely closed the app, reopened it; issue still remained. 

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    1 reply

    Souvik Sadhu
    Souvik Sadhu
    Legend
    Dec 22, 2022 4:46 PM UTC

    Hi @Edgar276636919m6x,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

     

    We tried reproducing the issue on our end, but it worked fine.

     

    Would you mind sharing a screenshot of the page you see when clicking on the pencil icon-> Fill & Sign?

     

    You may also go through the given help article for more information: Sign documents — Acrobat for Android Help

     

    We also recommend updating the application to the latest version.

     

    Hope this helps.

     

    -Souvik.

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