Suscripcion

Hello Ana,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you try the below steps once:

1. Log out from Acrobat Reader Mobile;

2. Restart the device;

3. Log in back to the application with the same credentials.

If this does not help, you may try restoring your purchase. You can learn more about it from the below link:

Subscription Services — Acrobat for Android Help (adobe.com)

Let me know if this helps.

Thanks,

Souvik.