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E
eder_6718
Participant
October 4, 2024
Question

Suscripción

  • October 4, 2024
  • 1 reply
  • 291 views

Pago la suscripción y cada semana me bota, necesitan solucionar el problema 

    1 reply

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    October 4, 2024

    Hi @eder_6718

     

    I hope this message finds you well! Thank you for reaching out to us.

    Could you please provide more details about the issue you’re experiencing? This will help us assist you better.

    Additionally, I checked the Adobe account linked to the Adobe ID associated with this community and did not find any paid subscriptions. If you’re using a different Adobe ID, please let us know so we can track the subscription more effectively.

    Thank you for your cooperation!

     

    ~Amal

    G
    garyk52882716
    Participant
    October 5, 2024

    I want to cancel a subscription but having trouble

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    October 11, 2024

    Hi there

     

    I have checked your Adobe account and found that you have a paid subscription for Adobe Acrobat Export PDF, this can be better handled by our billing team here (https://adobe.ly/3U6UhdL)

     

    ~Amal



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