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Participant
March 14, 2022
Question

Suscripción PREMIUM no funciona en PC

  • March 14, 2022
  • 1 reply
  • 342 views

Tengo suscripción PREMIUM y cuando voy al PC me dice que debo pagar?

 

WTF?

 

prueba gratis de 7 días?, pero si tengo para acceso a mis dispositivos!

 

Que clase de servicio es esto?

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1 reply

Harsh Vardhan Pareek
Community Manager
Community Manager
March 14, 2022

Hi @Svedverg  

 

As we can check that you have Acrobat premium and to use premium features on the PC you need an Acrobat DC subscription which is different from the mobile's Acrobat premium subscription. However, you can use the Acrobat premium subscription on the mobile if you have the Acrobat DC subscription for desktop (Win/Mac).

Here is a help document for subscription information: https://www.adobe.com/in/acrobat/pricing.html

Mobile Reader app FAQ: https://helpx.adobe.com/acrobat/mobile-app-faq.html

 

Let us know if that helps.

 

Thanks,

Harsh