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Participant
March 29, 2024
Question

Switch over account on same device

  • March 29, 2024
  • 1 reply
  • 308 views

I had fire tablet. First loggend in with already existing friends account of Amazon fire who had an adobe acrobat pdf account also. So whatever books I downloaded were through his account. Lately I unlogged his fire account & logged in through my new fire account. But it does not allow me to use my adobe account on that device. But shows he only the owner of the Adobe account
The device does not also allow me to download adobe acrobat app through Google play store.
So is it possible that I unsubscribe adobe app first & then try to install Adobe DPP again & use. But after unsubscribing will all the downloaded books will go. Is it possible to somehow to retain those books in my account.

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1 reply

S_S
Community Manager
Community Manager
April 8, 2024

Hi @Sunil363845623jx0,

 

Hope you are doing well. Thanks for writing in!

 

Files downloaded, and if saved to Acrobat Cloud Storage, will be available on the actual account's storage from where you downloaded it initially.

You can use the share option to share them to your account. 

 

Once done, you can save a copy of the file to have them saved to your device. 

 

Hope this helps.


-Souvik

 

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