Skip to main content
R
Rafiun5DC4
Participant
May 8, 2021
Question

System doesn’t save highlighted text

  • May 8, 2021
  • 1 reply
  • 622 views

I can highlight the text but when i close the text the system doesn’t save it, when i reopen the pdf it remains the save, no highlighted text

    This topic has been closed for replies.

    1 reply

    Ria Tagra
    Ria Tagra
    Inspiring
    May 9, 2021

    Hi Rafiun5DC4, 

     

    Hope you are doing well. 


    We are sorry, you're having difficulties. Please help me with few details to understand your issue better. 

    1.  Make and model of your device? 
    2. Are you using acrobat on PC or mobile?
    3. Application version? 
         

    We did try to replicate the behavior on our end, however, it is working fine. Make sure your application is updated. Do save your work then try to sign out and sign in back. Reboot your device. 
    For Android Adobe Reader Mobile version: 21.4.0


    For more help refer to:  

    *Android- https://www.adobe.com/devnet-docs/acrobat/android/en/troubleshooting.html#get-help-and-find-answers

     

    Let us know how it works at your end. If you have any further queries please feel free to reach out to us.  

      
    Regards  
    Ria 

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices