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Participant
May 8, 2021
Question

System doesn’t save highlighted text

  • May 8, 2021
  • 1 reply
  • 622 views

I can highlight the text but when i close the text the system doesn’t save it, when i reopen the pdf it remains the save, no highlighted text

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1 reply

Ria Tagra
Inspiring
May 9, 2021

Hi Rafiun5DC4

 

Hope you are doing well. 


We are sorry, you're having difficulties. Please help me with few details to understand your issue better. 

  1.  Make and model of your device? 
  2. Are you using acrobat on PC or mobile?
  3. Application version? 
       

We did try to replicate the behavior on our end, however, it is working fine. Make sure your application is updated. Do save your work then try to sign out and sign in back. Reboot your device. 
For Android Adobe Reader Mobile version: 21.4.0


For more help refer to:  

*Android- https://www.adobe.com/devnet-docs/acrobat/android/en/troubleshooting.html#get-help-and-find-answers

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.  

  
Regards  
Ria