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Casey238471615193
Participant
March 31, 2022
Question

Tech

  • March 31, 2022
  • 1 reply
  • 241 views

I have adobe pdf on both iPad pro and s22 ultra. I have documents missing that are on the iPad bit not on s22 Please help

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1 reply

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
April 4, 2022

Hi @Casey238471615193 

 

As mentioned that you have documents missing on the iPad and not on the S22. Kindly check on the iPad that the email that you have used, is the same as that you have used to save the PDFs? 

 

Let us know if that helps.

 

Thanks,

Harsh

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
May 22, 2022

@Casey238471615193 

 

The second thing to look for is to see where the PDFs are stored. If they are stored "On this iPad", they will not be available elsewhere.

 

 

One thing you can do is to open a PDF > click the ellipses in the corner > choose "Save to Document Cloud" at the bottom of the list. Then you should be able to see it on all devices as long as you are signed in with the same Adobe ID.

 

 

Let us know if either of these answers resolves it for you.

 

Jane

 

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