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Participant
July 10, 2026
Answered

Tem uma cobrança no valor de R$:189,00 reais no meu cartão, e não sei do que é, pq entro no aplicativo e la está que minha conta é gratuita

  • July 10, 2026
  • 1 reply
  • 31 views

Cobrança indevida no meu cartão. 

    Correct answer Amal Jaiswal

      

    Hi @Bruna  

    Hope you are doing well and thanks for reaching out.  

    Please follow the steps shared in the help page https://adobe.ly/4eUPW8m to track the charges and see if that works.

    ~Amal

     

     

     

     

     

     

     

     

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    July 10, 2026

      

    Hi @Bruna  

    Hope you are doing well and thanks for reaching out.  

    Please follow the steps shared in the help page https://adobe.ly/4eUPW8m to track the charges and see if that works.

    ~Amal