Tengo más de un mes marcándoles por telefono

Question

Nunca está en línea ni tampoco encuentro el chat en línea  , llevo queriendo cambiar mi plan desde que lo contraté por la promoción de estudiante de mi país que incluye todas las apps por 249 pesos y aparte la en iOS tienes varios temas que no funciona correctamente.

Amal. · Answer

Hi @Family GGGG

I hope this message finds you well. Thank you for reaching out to us regarding your Adobe account.

I’ve reviewed the Adobe account associated with the Adobe ID you’re using in this community and, unfortunately, I didn’t find any active paid or trial subscriptions linked to it. If you believe you may have subscribed using a different email address, please send me a private message with that information. This will allow us to investigate the issue further.

Thank you for your understanding.

~Amal

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