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K26695284a289
Participant
October 20, 2022
Question

Tengo Premium hasta 2023 pero no me deja usarlo

  • October 20, 2022
  • 1 reply
  • 241 views

Buenos Días, 

Tengo contratado Adobe Premium de manera anual en esta cuenta, Hasta hace un par de semana lo podía usar pero ya no. Intento actualizar la suscripción y no lo detecta. Y cuando voy a AppStore me dice que lo tengo contratado hasta Julio 2023. 

 

Si alguien me puede ayudar.

Gracias y un saludo,

 

Kristel Jaschke

This topic has been closed for replies.

1 reply

Krutikka D
Community Manager
Krutikka DCommunity Manager
Community Manager
October 28, 2022

Hello @K26695284a289 

 

I hope you're doing great, and sorry for the trouble.

 

As checked, I cannot see any active subscription linked to this email. If you've purchased the subscription through any other email address, kindly share it with me via private message.

 

I am hoping to hear from you soon.

 

Regards,

Krutikka

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