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kalai5FB7
Participant
November 23, 2020
Question

Text field are not visible in Ipad unless I click the field

  • November 23, 2020
  • 2 replies
  • 853 views

I have downloaded pdf from safari and opened in Adobe acrobat reader. In pdf some of the text fields are not visible unless i click the text field. Please let me know what could be the reason. Thanks in advance.

    This topic has been closed for replies.

    2 replies

    JR Boulay
    Community Expert
    JR BoulayCommunity Expert
    Community Expert
    November 30, 2020

    This is a typical symptom of a PDF form that has been opened or used with Apple Preview.

    You need Acrobat Pro to be able to repair them.

    Acrobate du PDF, InDesigner et Photoshopographe
    Eric Dumas
    Community Expert
    Eric DumasCommunity Expert
    Community Expert
    November 23, 2020

    Hi,

    Can you describe how the pdf was created if you can. On a computer, can you open the file properties (File > Properties) and check the list of fonts used. They might not be 'compatible' with the iPad....

    K
    kalai5FB7Author
    Participant
    November 23, 2020

    Hi Eric,

    I have used "Helvetica" and "Calibri". The problem is some of the fields are visible and some are those not.. Both are having same properties.. And when I open in Windows Desktop then it is working...

    Eric Dumas
    Community Expert
    Eric DumasCommunity Expert
    Community Expert
    November 30, 2020

    I would recommend to contact your local technical support.

    Also visit Share your feedback on Acrobat DC (uservoice.com) to see if the issue is already raised with Adobe or add it to the list.

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