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Aaron Green
Participant
October 18, 2021
Question

The app signs me in under a name I don't know

  • October 18, 2021
  • 1 reply
  • 410 views

The app is signing me on under and Amber Green that I do not know. I created the email and it has been Aaron Green for eternity. I do not know how to fix this.

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    1 reply

    Harsh Vardhan Pareek
    Community Manager
    Harsh Vardhan PareekCommunity Manager
    Community Manager
    October 19, 2021

    Hi @Aaron Green 

     

    Hope you are doing well.

    As mentioned that you see a different name on your Adobe ID. It could be possible that when you have created the Adobe ID for the first time this name was entered mistakenly. But, don't worry you can change the name on your Adobe account.

    Here is a help document you can refer to:

    https://helpx.adobe.com/manage-account/using/edit-adobe-account-personal-profile.html/

     

    Let us know if it helps.

     

    Thanks,

    Harsh

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