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rafika83647775
rafika83647775
Participant
April 16, 2018
Answered

The file is Damaged

  • April 16, 2018
  • 1 reply
  • 643 views

HI

Adobe Reader on iPad Pro cant open any pdf from my “MOODLE“ PDF files, it says the file is damaged ,

i tried deleting adobe restarting the iPad and redownloading, nothing

However when i download the files on PC and transfer them to my iPad through Cloud it is read with no problems, it works but it is frustrating.

Thanks

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi Rafika,

As per the information shared above, there is a possibility that the pdf file saved in any 3rd party application (MOODLE) are not supported by Adobe Reader mobile application.

However, when you are downloading the same file and saving them locally on you computer, it is accessible via mobile app as well.

If it happens with all the files, then you need to save the files locally first before you open it through Adobe Reader mobile app.

Regards,

Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
April 16, 2018

Hi Rafika,

As per the information shared above, there is a possibility that the pdf file saved in any 3rd party application (MOODLE) are not supported by Adobe Reader mobile application.

However, when you are downloading the same file and saving them locally on you computer, it is accessible via mobile app as well.

If it happens with all the files, then you need to save the files locally first before you open it through Adobe Reader mobile app.

Regards,

Akanchha

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