The operation couldn't be completed. (AdobeSubscriptionErrorDomain error 12.)

Question

I purchased adobe premium to edit some files. I purchased through Apple. Sometimes it works but most of the time I get "Adobe Subscription error domain 12". How do I fix this? When it works, if I leave Adobe it does not work when I return and it says restore purchase. when I am a premium user. Thank you

It does this for both my iPhone and my iPad

The operation couldn't be completed.

(AdobeSubscriptionErrorDomain error 12.)

Souvik Sadhu · Accepted Answer

Hi @Jose_Rojas3615,

Hope you are doing well. Sorry for your experience with Acrobat's subscription.

This error is generally shown when Apple does not share a confirmation of your purchase going through.

This is a server side issue from Apple not confirming your subscription rather than Acrobat having anything to do.

If you still experience the same issue, I suggest reaching out to Apple support to check the anomalies and then try again.

Hope this clarifies your question.

Regards,
Souvik.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.