The operation couldn't be completed. (AdobeSubscriptionErrorDomain error 12.)

Question

I purchased adobe premium to edit some files. I purchased through Apple. Sometimes it works but most of the time I get "Adobe Subscription error domain 12". How do I fix this? When it works, if I leave Adobe it does not work when I return and it says restore purchase. when I am a premium user. Thank you

It does this for both my iPhone and my iPad

The operation couldn't be completed.

(AdobeSubscriptionErrorDomain error 12.)

Souvik Sadhu · Accepted Answer

Hi @Jose_Rojas3615,

Hope you are doing well. Sorry for your experience with Acrobat's subscription.

This error is generally shown when Apple does not share a confirmation of your purchase going through.

This is a server side issue from Apple not confirming your subscription rather than Acrobat having anything to do.

If you still experience the same issue, I suggest reaching out to Apple support to check the anomalies and then try again.

Hope this clarifies your question.

Regards,
Souvik.

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