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Hello, can you please help me out here. I bought a new iPad and I can't sing in to my Adobe account. Thank you

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Harsh Vardhan PareekCorrect answer

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Hi @Nayeffective

This sounds a little bit like an SSL problem on the device. Can you please double-check the time and date on your device? We've seen cases where having a date too far into the past or future produces symptoms like you are describing. Additionally, please check the proxy settings in your Settings app. Can you please let us know whether you have a proxy configured? Thank you!

Harsh Vardhan PareekCorrect answer

Participating Frequently

Hi @Nayeffective

This sounds a little bit like an SSL problem on the device. Can you please double-check the time and date on your device? We've seen cases where having a date too far into the past or future produces symptoms like you are describing. Additionally, please check the proxy settings in your Settings app. Can you please let us know whether you have a proxy configured? Thank you!

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