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Correct answer Harsh Vardhan Pareek

Hi @Nayeffective 

 

This sounds a little bit like an SSL problem on the device. Can you please double-check the time and date on your device? We've seen cases where having a date too far into the past or future produces symptoms like you are describing. Additionally, please check the proxy settings in your Settings app. Can you please let us know whether you have a proxy configured? Thank you!

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Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity ManagerCorrect answer
Community Manager
February 15, 2022

Hi @Nayeffective 

 

This sounds a little bit like an SSL problem on the device. Can you please double-check the time and date on your device? We've seen cases where having a date too far into the past or future produces symptoms like you are describing. Additionally, please check the proxy settings in your Settings app. Can you please let us know whether you have a proxy configured? Thank you!

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