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MarinaUJ
Participant
October 2, 2018
Answered

The update doesn’t work correctly on Ipad.

  • October 2, 2018
  • 2 replies
  • 1023 views

The update doesn’t work correctly on Ipad. Since the Adobe Reader update, highlighting, underlining and other functions that need to detect the text from the documents don’t work anymore. It’s as if the app didn’t recognize the text of the pdf documents. How can this be solved?

This topic has been closed for replies.
Correct answer Meenakshi Negi

Hi MarinaUJ,

Sorry for the delay in response.

With the new update, we have changed the gesture for highlighting text from drag to long press-and-drag.

Here are the steps to highlight a text:

- Tap on the commenting tools button to get to the commenting mode.

- Tap on the highlight button.

- Long press on the beginning of the text you want to highlight until a magnifying glass appears

- Drag the sentence to highlight the rest of your text.

Alternatively, if you do not have the commenting mode active, you can also long press on a word, and commenting options will appear for you, including highlight.

Hope that answers your query.

Let us know if you need any help.

Regards,

Meenakshi

2 replies

Participant
December 27, 2021

HELLO I NEED HELP ME WITH THIS PROBLEM, THIS NEW ADOBE UPDATE, DOES NOT WORK CORRECTLY

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
November 30, 2018

Hi MarinaUJ,

Sorry for the delay in response.

With the new update, we have changed the gesture for highlighting text from drag to long press-and-drag.

Here are the steps to highlight a text:

- Tap on the commenting tools button to get to the commenting mode.

- Tap on the highlight button.

- Long press on the beginning of the text you want to highlight until a magnifying glass appears

- Drag the sentence to highlight the rest of your text.

Alternatively, if you do not have the commenting mode active, you can also long press on a word, and commenting options will appear for you, including highlight.

Hope that answers your query.

Let us know if you need any help.

Regards,

Meenakshi