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This file can not be opened because it is corrupted or damaged

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I was using PDF file in my ipad pro, but my device automatically went off suddenly because of the battery ran off. Afterthat, when i restart my ipad pro, and try to open the same file via PDF, it look like the file has been corrupted. The massage said 'This file can not be opened because it is corrupted or damaged'

What should i do to fix this problem?

iOS

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AkanchhaS8194121Correct answer

Legend

Hi Calittaa,

As the error message said that the file has been corrupted, and its not opening. If this is the case then unfortunately, there isn't any way to get the same file repaired.

There might be some pdf content which isn't letting the pdf to load after device crashed.

You need to download or get the same file again after deleting the corrupted one.

Hope this answers your query.

Regards,

Akanchha

D

Daniel321922064q9f

Participant

I've been getting this same message for years, and no files are able to be opened, shared, or any of the other features this company claims it's able to do with PDFs. Support is nonexistent and they don't care. Get bent.

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Souvik Sadhu

Legend

Hi @Daniel321922064q9f,

Sorry to hear about your experience.

Do you experience the issue with a specific file or all the files you try to open or share?

We would like to know more about the issue for better understanding and assistance.

-Souvik

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D

Daniel321922064q9f

Participant

All PDFs I download from scientific journals.

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A

Alex30553840kzzo

Participant

i have spss file saved but when i need to open it writes

please help me i reallz need this file so neccessery ))

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Souvik Sadhu

Legend

Hi @Alex30553840kzzo,

Would you mind sharing a sample file with us to investigate further? A screen recording of the workflow will be great!

Look forward to hearing from you.

-Souvik

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A

avbcit

Participating Frequently

Hi, did you find a solution to this as i have the same issue

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S

Steve23648388jtmq

Participant

Why all my files using adobe pdf keep corrupted and damaged??? Last time no such issue. I need to repeatedly made bookmarks since my files keep getting corrupted. It is so annoying. Any alternative apps to open my pdf files?

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Harsh Vardhan Pareek

Participating Frequently

Hi @Steve23648388jtmq

Sorry for the delayed response. Would you mind sharing a few more details to understand the issue better?

OS name and version?
Application version?
Is it happening with PDFs from a specific source, like from a mail, or a website?

Make sure that the app is updated to the latest version.

We are looking forward to hearing back from you.

Thanks,

Harsh

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AkanchhaS8194121Correct answer

Legend

Hi Calittaa,

As the error message said that the file has been corrupted, and its not opening. If this is the case then unfortunately, there isn't any way to get the same file repaired.

There might be some pdf content which isn't letting the pdf to load after device crashed.

You need to download or get the same file again after deleting the corrupted one.

Hope this answers your query.

Regards,

Akanchha

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A

anctmar

Participant

Acrobat reader does not play nice with mobile devices, eg iPad. My experience

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J

johnb65843338

Participant

It is also my experience that this has little to do with the file itself but more to do with Adobe. I use Adobe for work and have it installed on several different devices - ipads, laptops, and desktops. It is a common occurrence for me to get the corrupted file error on one device and then when I attempt to open the same file on a different device, there is no error.

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