Skip to main content
Participant
December 8, 2021
Question

This is annoying

  • December 8, 2021
  • 1 reply
  • 241 views

Why is it keep making me a free user when I paid for the year it does this everyday and it's getting in the way of my business 

This topic has been closed for replies.

1 reply

Ria Tagra
Inspiring
December 15, 2021

Hi @Sydney221566345e07 

 

Hope you are doing well,

 

Sorry for the issue you are facing to use your subscription. Your subscription should automatically activate. If you have an issue, you can reactive or restore your purchase as follows:

  1. Tap Profile icon
  2. Tap Subscriptions.
  3. Tap Restore purchases.

After a dialogue appears stating your purchase is restored, relaunch the app and try using your paid services.

 

For more help refer to: https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#activate-a-subscription

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.

Regards

Ria