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marigott
Participant
July 24, 2017
Answered

Thumbnail view not available on iPad

I just downloaded the app and at first was able to see thumbnails but now can't access it. How can I get it back?

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bilfacCorrect answer
Participant
January 27, 2018

I just started using Document Cloud and had same problem. I solved it by opening up each PDF that had a standard adobe icon, allowing it to download, scrolled through a few pages, closed document, and the thumbnail was restored.

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5 replies

FredLazzaris
Participant
May 7, 2021

I have the same problem. T

here are several reasons for which I come back to Adobe to read and study for my degree. BUT, the reason I always leave Adobe is not having a Thumbnail view of documents in the iPad App. Or anything that resembles having an overview of where you are standing in the overall document. This is paramaount when reading anything between 20 and 1000 pages as I do every single day, several at a time. Liquied View is useless, since I cannot highlight or annotate while using it. 

 

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bilfacCorrect answer
Participant
January 27, 2018

I just started using Document Cloud and had same problem. I solved it by opening up each PDF that had a standard adobe icon, allowing it to download, scrolled through a few pages, closed document, and the thumbnail was restored.

Translate
AkanchhaS8194121
AkanchhaS8194121
Legend
July 29, 2017

Hi Marigott,

Sorry for the delay in response.

There isn't any specific preferences setting in the Acrobat Reader DC mobile app which disable or enable the thumbnail view.

However, there could be a possibility that you were viewing the pdf in "Organize Pages". As the pdf shows up in Thumbnail view if you select the Organize Pages tool of the app.

Check once again and confirm, if you are referring to this.

Regards,

Akanchha

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marigottAuthor
Participant
July 29, 2017

Organize Pages is not available on the iPad Air as far as I can tell.

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    FredLazzaris
    Participant
    May 7, 2021

    Same problem. 

    And I notice Adobe just ignored you. They such so much. So good there are now better applications that Adobe Lightroom and Photoshop. Ugly workflow, cumbersome settings and menus, etc etc. Nothing Apple-worthy, the old alliance has crumbled. 

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