Tools on adobe acrobat does not work on a specific page

Question

I tried using tools (highlight, strikethrough, and etc..) but it doesnt show on a specific page of my pdf file. All other pages worked perfectly fine.

i already tried updating my app and restarting my ipad but still doesnt work.

i uploaded a sample screen recording of the issue.

pls help.

S_S · Answer

Hi @Joseph Owen36234125u4us,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

Would you mind sharing a few more pieces of information for further investigation:

1. The app version of Acrobat Reader Mobile you use (go to Profile-> About Acrobat);

2. The iPadOS version of your device;

3. The sample file over private message to test the issue in-house.

[To send a private message, click on my profile name followed by the blue "Send a Message" button on the next page]

Look forward to hearing from you.

-Souvik

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