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Alain5CAE
Participating Frequently
Oct 15, 2023 11:24 AM UTC
Question

Transfère de documents d’un compte professionnel vers un compte personnel

Bonjour,

peut-on me dire comment transférer des documents Adobe personnels que j'ai scanné par erreur dans mon compte professionnel vers mon compte Adobe personnel ? Et comment savoir quoi est où ?

Je vous remercie. 

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    3 replies

    Souvik Sadhu
    Souvik Sadhu
    Legend
    Oct 31, 2023 11:09 PM UTC

    Hi @Alain5CAE,

     

    Hope you are doing well. Thank you for writing in!

     

    To transfer files, what you can do is, use the share option and put in the Adobe ID for your personal account. 

    Once done, the files should show up on your personal account too.

     

    You can refer to the given help article for more steps: Automated Asset Migration (adobe.com)

     

    Hope this helps.

     

    -Souvik

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    Alain5CAEAuthor
    Participating Frequently
    Feb 7, 2024 11:56 AM UTC

    Bonjour,

    Mon compte est un compte entreprise, mais effectivement il est en Adobe ID. Je ne sais pas ce que je dois demandé et pourquoi du coup ? Car on a notre propre réseau.

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    Souvik Sadhu
    Souvik Sadhu
    Legend
    Feb 8, 2024 6:42 AM UTC

    @Alain5CAE What I meant here is to copy the files either directly to your personal account and remove them from your business account or save a local copy of them on your device and then re-upload them to Acrobat Cloud Storage in the Adobe Scan folder to have them appear in your personal account.

     

    -Souvik

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