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Participant
July 27, 2024
Question

Transferring my Adobe files. How do I?

  • July 27, 2024
  • 1 reply
  • 250 views

Due to some budgeting, low income issues… I need to cancel my subscription. But I have lots of important study files in here.

Could someone please explain how I can move them out of here and into another storage unit?

 

Anna

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1 reply

Amal.
Community Manager
Community Manager
July 30, 2024

Hi there

 

Hope you are doing well and thanks for reaching out.

 

Would you mind sharing if you are using an iOS or an Android device?

 

If you have stored the file on the Document Cloud storage, you can login to https://acrobat.adobe.com/link/home/ with your Adobe ID and password and go to the Documents tab and manually download the files to your computer/device and then upload it to any other cloud storage

 

Also, go through the help pages listed below and see if that works:

- https://www.adobe.com/devnet-docs/acrobat/ios/en/managefilesfolders.html#files-management
- https://www.adobe.com/devnet-docs/acrobat/android/en/managefilesfolders.html

 

Let us know if you are referring to something else.

 

Regards

Amal