Trial subscription payment taken

Question

Hi material subscription ended today I went to cancel but the payment has been taken please can this be refunded

Souvik Sadhu · Answer

Hope you are doing well. Thanks for writing in!

I checked your account with the email address registered here and saw an active subscription for Acrobat Premium.

This is the very reason you were charged again.

If this issue has occurred within 48 hours, you can contact Apple Support to request a refund.

Since the payment was made through Apple's App Store, they would be the best people to assist you.

You can start the process for refund and cancellation here: https://adobe.ly/3Lkrmlc

Hope this helps.

Regards,
Souvik.

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