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Participant
July 2, 2021
Answered

Trouble opening PDF file on iphone 11 (winmail.dat file)

  • July 2, 2021
  • 3 replies
  • 4168 views

I am having trouble receiving/opening PDF files on my iphone 11. on my office computer the PDF files open properly. on my phone the same file appears as winmail.dat (not a PDF) and cannot be opened. How do I resolve this issue?

This topic has been closed for replies.
Correct answer try67

This is an issue with your email application or server (or those of the person sending the email to you). It's not really related to any Adobe software.

 

3 replies

JR Boulay
Community Expert
JR BoulayCommunity Expert
Community Expert
July 4, 2021

MOVED TO THE ACROBAT READER MOBILE FORUM

Acrobate du PDF, InDesigner et Photoshopographe
Brad @ Roaring Mouse
Community Expert
Brad @ Roaring MouseCommunity Expert
Community Expert
July 3, 2021

This is a common issue with Microsoft mail settings from the sender.

If you do a web search for "winmail.dat Outlook settings", you will find the cause and solution.

 

    try67
    Community Expert
    try67Community ExpertCorrect answer
    Community Expert
    July 2, 2021

    This is an issue with your email application or server (or those of the person sending the email to you). It's not really related to any Adobe software.

     

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