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Participant
September 27, 2022
Question

Troubleshooting iPhone pdf files

  • September 27, 2022
  • 1 reply
  • 375 views

I have the adobe reader app in my iPhone, but it still will not locate a pdf file attached to an email and open it. What am I doing wrong?

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1 reply

Krutikka D
Community Manager
Community Manager
September 28, 2022

Hello @Claude26313610t5zj 

 

I hope you're doing great, and sorry for the issue you're experiencing.

 

As per my understanding, you need help opening a pdf file through email.

Kindly refer to this help article for the same: https://www.adobe.com/devnet-docs/acrobat/ios/en/openfiles.html#open-pdfs-from-email.

 

If the issue persists, could you help us with a few details:

1. Application version.

2. iOS version.

3. A video of your workflow.

 

Hoping to hear from you soon.

 

Regards,

Krutikka