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Maraime22536993cjjq
Participant
January 6, 2022
Question

Troubleshooting pdf from safari web search

  • January 6, 2022
  • 1 reply
  • 616 views

Well on my Safari internet Calwin page I am unable to acces my e notification pdf communications letters not downloads and viewable to me

    This topic has been closed for replies.

    1 reply

    Harsh Vardhan Pareek
    Community Manager
    Harsh Vardhan PareekCommunity Manager
    Community Manager
    January 7, 2022

    Hi @Maraime22536993cjjq 

     

    As mentioned that you are unable to access your e-notification pdf, would you mind sharing a few details to understand the issue better?

    1. Is there any error message that stops you from viewing PDF?

    2. If you are trying to open them directly from the browser, then try to download them first and then open them. Check if that works.

    3. Application version?

     

    Make sure that the app is updated to the latest version.

     

    Looking forward to hearing back from you.

    Thanks,

    Harsh

    M
    Maraime22536993cjjqAuthor
    Participant
    January 9, 2022

    The documents used open automatically from the website now it says about blank message and only shows the header fist page and not the rest of the documents being shared to me

    M
    Maraime22536993cjjqAuthor
    Participant
    January 9, 2022

    Also when downloading it has nothing to download it doesn't display the whole pdf file

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