Skip to main content
Jul 24, 2023 10:01 AM UTC
Answered

Two accounts

I appear to have two accounts.  One free and one paid.  When I try to log into my paid one it takes me to the other account everytine 

This topic is closed to new replies. Start a new post to keep the conversation going.
Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Jul 27, 2023 2:13 PM UTC

Hi @31260971,

 

Hope you are doing well. Sorry for your experience with Adobe Account switching.

 

I suggest you delete the free account, saving you the hassle of switching accounts every time.

To do so, you will need to log in to the online account portal: https://account.adobe.com/ and then follow the steps mentioned here: Delete your Adobe account and permanently remove your personal information

 

Hope this helps.

 

-Souvik

1 reply

Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Jul 27, 2023 2:13 PM UTC

Hi @31260971,

 

Hope you are doing well. Sorry for your experience with Adobe Account switching.

 

I suggest you delete the free account, saving you the hassle of switching accounts every time.

To do so, you will need to log in to the online account portal: https://account.adobe.com/ and then follow the steps mentioned here: Delete your Adobe account and permanently remove your personal information

 

Hope this helps.

 

-Souvik

Translate