Two accounts

I appear to have two accounts. One free and one paid. When I try to log into my paid one it takes me to the other account everytine

This topic has been closed for replies.

Correct answer S_S

Hi @31260971,

Hope you are doing well. Sorry for your experience with Adobe Account switching.

I suggest you delete the free account, saving you the hassle of switching accounts every time.

To do so, you will need to log in to the online account portal: https://account.adobe.com/ and then follow the steps mentioned here: Delete your Adobe account and permanently remove your personal information

Hope this helps.

-Souvik

Correct answer

Community Manager

Hi @31260971,

Hope you are doing well. Sorry for your experience with Adobe Account switching.

I suggest you delete the free account, saving you the hassle of switching accounts every time.

To do so, you will need to log in to the online account portal: https://account.adobe.com/ and then follow the steps mentioned here: Delete your Adobe account and permanently remove your personal information

Hope this helps.

-Souvik

Sign up