Unable to access downloaded file (Adobe mobile)

Question

I am trying to download a file from a website that I loaded in the past.. When I click on the prompt asking to confirm that I wish to download it, I get an error saying that "the file could not be accessed. Please check the file name and extension and try again."

Has anyone had this issue before? I am not locating the file in my files.

RiaTagra · Answer

Hi Sean5E64,It seems like a file-specific issue, the file is not downloaded on your system. Here I would like to know few details for a better understanding of the issue.1. Did you view the file via the Adobe Acrobat Reader mobile application once?For your reference: https://helpx.adobe.com/in/acrobat/mobile-app-faq.html Hope this helps. Please let me know if this works. RegardsRia

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