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georgem89132188
Participant
May 17, 2023
Question

Unable to add comments to PDF file on iPadOS app

  • May 17, 2023
  • 1 reply
  • 875 views

I have a PDF file that is partially restricted: I am able to leave comments, but not make general changes. It works as expected on the desktop version of Acrobat (on a Mac). But when I open the same file on my iPad (from a shared Dropbox folder), I am unable to leave comments. Instead, when I tap the little pencil and then “Comment,” I get the message: “Read-only PDF: This tool is not available because the document is read-only.”

 

Thus there is a bug in the iPadOS version of Acrobat, and I hope Adobe can fix it as soon as possible.

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    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    May 25, 2023

    Hi @georgem89132188,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

     

    This is the expected behaviour for Reader Mobile on iOS as of now. We are improving how the reader reacts when working with entirely or partially restricted files.

     

    We would love to hear your feedback on it. Please fill out the form here: https://acrobat.uservoice.com/

     

    Filling out the form ensures that your feedback reaches our product team to review and implement the changes in the upcoming releases.

     

    -Souvik

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