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Participant
May 1, 2025 4:57 PM UTC
Answered

Unable to cancel my subscriptions

I am being charged 2 different charges every month!  I am trying to cancel my subscriptions.  However there is no way to do so!  I follow the instructions, but nothing shows up in the App Store!  Please cancel the $12.99 and the $19.99 subscriptions.  

Amal.
Amal.Correct answer
Legend
May 8, 2025 7:25 AM UTC

Hi there

 

Hope you are doing well and thanks for reaching out.

 

I have checked your Adobe account and found that you have Acrobat Pro and Acrobat Std. subscription.  To know more about how to cancel the plans please check the steps shared here https://adobe.ly/44uPFUG

 

 

1 reply

Amal.
Amal.Correct answer
Legend
May 8, 2025 7:25 AM UTC

Hi there

 

Hope you are doing well and thanks for reaching out.

 

I have checked your Adobe account and found that you have Acrobat Pro and Acrobat Std. subscription.  To know more about how to cancel the plans please check the steps shared here https://adobe.ly/44uPFUG

 

 

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